Shipping policy

Orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day.

Shipping & Delivery

• Standard Shipping (UK): 2–4 business days
• Express Shipping (UK): 1–2 business days
• International Shipping: 5–10 business days

Delivery times are estimates and may vary depending on location and courier delays.

Shipping Costs

Shipping fees are calculated at checkout.
Free shipping is available on orders over £25

Tracking

Once your order has been dispatched, you will receive a tracking number via email.

International Orders

Customers are responsible for any customs duties or import taxes that may apply.

Issues with Orders

If your order is delayed, lost, or arrives damaged, please contact us at maitlandscoffee@email.com within 7 days of delivery, and we will assist you.